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Questions businesses ask

Before setting up a booking page, and just after.
Who is Resatime for?
Any business that sells time: a salon, a padel or tennis club, a ceramics or cooking workshop, an osteopath or a physio, an escape room, a music teacher, a dog groomer. If your customers book a slot and you would like them to do it themselves, it is for you.
What does my customer see?
Your page: your name, your services and prices, the week ahead with what is open. They pick a time, give an email and a name, pay you or not, and get a confirmation. They never see a Resatime site and never create an account.
Do I need a website?
No. Your booking page has its own address. Put it in your Instagram bio, on your Google Business profile, on a QR code by the door. If you do have a site, a widget for it is coming next.
Do I need a Stripe account?
Only to take card payments online. You can start with payment on site the day you sign up, and connect a Stripe account later — it takes a few minutes and Resatime walks you through it.
Where does the money go?
To you. Card payments are taken on your own Stripe account; Resatime never holds your customers' money. The customer's receipt carries your name and your company details.
What happens when a customer cancels?
Whatever you decided: free cancellation until so many hours before, then the price is kept. The customer cancels from the link in their confirmation, the slot reopens, and a card payment is refunded or kept according to your rule — without you doing anything.
What about no-shows?
You mark them in your diary. Deposits — a fixed amount paid online, the rest on site — are coming next, and are the honest answer for businesses where an empty chair costs money.
Can I run group sessions?
Yes. A service has a capacity: one chair, one court for four, a workshop of twelve. Group sessions show seats left and take a waiting list when they are full.
Is there a membership or subscription system for my customers?
No. Resatime is per booking: a customer books and pays a slot. Businesses that run memberships and packs are what our sister product Wodloop is for.
What does it cost?
Nothing until someone books. A small fee on bookings paid online through your page; nothing on bookings paid at the desk. No subscription, no setup fee.
Where is my data hosted?
In France, on OVH servers. Resatime is built and run in Paris by RESATIME SAS.
Your page, live this week.
Tell us about your business; we set the page up with you over a call, or you do it yourself.